Sharing domain expertise and best practices from a variety of authoritative sources on customs compliance, global trade management and trade facilitation.

“Resistance is normal: how an effective Change Management strategy can ensure the successful implementation of cost-saving HS classification automation tools”

The decision to implement innovative cost-saving productivity tools and/or procedures is often met with resistance from knowledge workers who may see these changes as threatening or displacing. This paper examines the best practices of organizations that have successfully implemented disruptive technologies when faced with resistance and intransigence… Request the full white paper ›


“Reversing the trend: low cost and low risk methods for assuring proper duty payments”

Published by the World Customs Journal, this paper examines the extent to which commodity classification errors contribute to government revenue shortfalls, and presents innovative ways that customs authorities can monitor and ensure accuracy in duty payments, statistical reporting, and risk assessment… Request the full white paper ›